Frequently asked questions

We have collected for you the most important inquiries that may be on your mind about our industrial and digital services, to save you time and explain to you the details of the partnership with us from the beginning until delivery.

General section

Orders and shipping

Q: Is there a minimum order quantity (MOQ)?

A: Yes, for manufacturing orders (boxes and bags) and offset printing, the minimum varies depending on the product type and material. As for design and web services, there is no minimum. Contact us to determine the appropriate quantity for your project.

Q: Do you ship to the governorates or outside Egypt?

A: Sure. We cover all governorates of Egypt, and we have a special department for export and international shipping to Arab countries (Saudi Arabia, UAE, Libya, etc.) with clearance of all customs procedures.

Q: What payment methods are available?

A: We accept bank transfers (to official company accounts), bank checks, and electronic payment (Visa/MasterCard) for web services.

Printing and Packaging Department

Printing & Packaging

Q: Can I order a "sample" before printing the full quantity?

A: Yes, in large projects (factory packaging), we carry out a mockup to confirm the sizes, materials and color quality before starting the production line.

Q: Do you offer box design service or do I have to bring the design?

A: We provide integrated solution. We have a professional design team that can create a die-cut and graphic design for your box, or we can work on the design you send us after technical review.

Q: How long does it take to process an order?

A: Depends on quantity and specifications. Delivery times for commercial prints usually range from 3-5 business days, and for manufacturing projects (boxes) from 7-45 business days.

Digital Solutions Department

Digital Solutions

Q: How long does it take to design a company website?

A: Corporate websites usually take 7-10 days. As for electronic stores and complex systems, the duration is determined based on the project study.

Q: Do you provide social media page management service?

A: Yes, we offer monthly packages that include: content plan, designs, management of sponsored ads, and responding to customers, to ensure the growth of your brand.

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